Pointment is a scheduling app, payment processing system, and marketing tool bundled into one platform. As the only salon management platform built exclusively to address the unique needs of nail salon owners and customers, Pointment helps manage your daily operations, save time, and grow your business.

Pointment is a cloud-based software application that integrates into each salon’s website and aggregates their business’ information and availability on one platform. With Pointment, salon customers can manage their appointments 24/7. This provides operational efficiencies and reduces admin hours at the front desk. Business owners can access their salon’s appointments, sales reports, and employee schedules from anywhere.

Pointment is built specifically to run nail salons.

Unique Nail Appointment Scheduling Solutions:

• Pointment makes it easy to book group appointments all at once
• If your salon provides services at the same time (manicures and pedicures), Pointment can handle it!
• Pointment makes sure customers can easily add-on nail art, gel removals, while considering any equipment constraints
• Turn tracking system for walk-ins and same day bookings ensures every tech gets their fair share of appointments

Aggregator Exclusively for Nail Salons:

• Other beauty booking platforms make it difficult for customers to filter for nail salons or nail services specifically - they’re catering to every type of beauty business, but nail services are different!
• With Pointment, you get a custom website that includes hours of operation, amenities, and location, but also showcases your nail techs, Instagram portfolios, polish types you carry, and nail art capabilities.
• Some platforms help with website creation, but make the customer find you on the web. Pointment allows you to join a network of nail salons, and makes it easier for customers to find you.

All-in-One, Easy-to-Use Business Management Specific to Nail Salons:

• Pointment’s comprehensive business management software provides appointment scheduling, POS solutions & free marketing in one place so you don’t need more than one platform to run your business.
• Multi-location management allows you to view your appointment books and performance reports for the full company, or filter by each location. 
• Customized dashboards that show new clients, appointment counts, revenue, schedules, tips earned with different views for individual nail techs, salon managers, and business owners    
• Credit card storage to prevent no shows and easily charge late cancellation fees
• Accept all types of payments including full and partial payment deposits, gift cards, discount codes, cash, and more

Pointment’s features help with customer acquisition, loyalty, and satisfaction, which increases salon profitability. With Pointment, customers book more frequently, spend more during each visit, and cancel less (but when they do, you can easily charge them based on your policies). Features like optimized staffing, nail tech dashboards, and improved payroll processes lead to happier team members, employee retention, and salon success.

An aggregator is a program that collects related content items and displays them in one place for easy accessibility. Pointment’s Guest App is an aggregator that showcases salons to customers that are looking to book nail appointments. Pointment uses each customer’s individual preferences and geographical location to match them with nail salons in their area.

Salon search and discovery becomes easy for customers by having all salon info in one place.

By signing up for our full service subscription! When you complete your salon profile and make your business bookable on Pointment, new clients can find you and book services at your salon 24/7.

Ideally, your salon’s Pointment webpage provides customers with everything they would want or need to know before booking. Pointment webpages are designed to feature each salon’s location info, interior photos, hours, service descriptions, pricing, nail tech bios and portfolios, reviews, cancellation policies, amenities, appointment availability, and more. 

In addition to facilitating new client introductions on the Pointment Guest App, Pointment provides a number of free marketing tools on the admin platform. Built-in capabilities like customizable client profiles, automated appointment reminders, email marketing functionality, and customer tracking make it easy to increase loyalty, retention, and service spend. 

Salons that use Pointment can accept payment with cash, all major credit cards, gift cards, prepaid store credit, and e-wallets Apple Pay and Google Pay.

Yes. Pointment allows salon owners to set their own terms and conditions regarding cancellations and payment requirements. Salons have three different options for how they’d like to collect payment: full prepayment collected at the time of booking, partial payment collected at the time of booking with the remainder charged after the appointment’s completion, and full charge at the time of the appointment’s completion. 

Each set of payment terms allows owners to set a cancellation and refund policy that’s best suited to their own business. 

All Pointment customers are required to enter payment information at the time of account setup. This allows Pointment to charge any customer at any time, and ensures that salon owners are compensated for no shows or late cancellations. You enter your policies and Pointment will take care fo the rest!